Contact us

How to use our central service

Telephone Us

0191 277 4133 – our staff will provide information over the phone and in writing. We have an answerphone service when the service is closed

Visit Us

Childcare Enquiry Desk
Customer Service Centre
Civic Centre
Newcastle Upon Tyne
NE1 8PU

Email Us

cis@newcastle.gov.uk

Visit our website

www.newcastle.gov.uk

you can find out more information or fill in online enquiry forms and link to the national website www.childcarelink.gov.uk to do an online childcare search, when our service is closed.

Outside Normal Hours

You can make an appointment to see a member of our team outside our normal opening hours at a time and venue to suit your needs.

Enquiries

Children and Young People's Information Service
Newcastle City Council
Room 408
Civic Centre
Barras Bridge
Newcastle upon Tyne
NE1 8PU